Support Policy

Our support team is here to help with orders, account issues, and product questions.

Contact Channels

Reach us by email or through your account dashboard. We aim to respond to all inquiries within one business day.

Order Issues

For missing, damaged, or incorrect items, contact support within 7 days of delivery with your order number so we can resolve it quickly.

Reseller Support

Approved resellers can reach out about bulk pricing, application status, or account questions through the Account page.

Response Times

Standard inquiries are typically resolved within 1–2 business days. Complex issues may take longer, and we'll keep you updated throughout.